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Leveraging Patient Satisfaction and Outcomes Data in Orthopedic Practices
2:45 PM - 3:45 PM EDT
Patient satisfaction. Patient Reported Outcomes. Benchmarking. Data Analytics. The demand for data, from physicians, patients, insurers, and the government continues to increase. The ability to capture that data and compare individual practice and provider results to national orthopedic benchmarks is essential for practices seeking to remain independent and for hospital and university practices working to meet and exceed regulatory requirements. In this session, we will assess the multiple pathways for collecting data in AAOE Empower, including sending surveys directly to patients, transferring data collected by other survey providers, and automating the survey delivery process. An examination of the powerful insights that can be achieved by looking across satisfaction, outcome, and operational metrics will also be conducted.
Speakers(s)
Kress Stein
Efferent Health
Biography
Kress M. Stein has spent his career developing and expanding businesses for major medical systems companies and medical informatics technology companies, including GE Medical, Philips Healthcare, 3M Medical, and StorageTek (Oracle). Kress has a bachelor’s degree in engineering and a MBA degree. His professional experience includes roles in product development, marketing, sales, and executive management. In 2000, he co-founded Medstrat, the first orthopaedic imaging company, and grew the business to an installed base of over 100 customers. In 2005, he founded FusionOne, a digital image storage and retrieval software company, which later merged with Ultralinq and eventually acquired by Renew.
Speaker Sessions
Looking Beyond Operational Data: Connecting Satisfaction and Outcome
Sunday, April 23, 2023 9:15 AM - 9:45 AM EDT
Leveraging Patient Satisfaction and Outcomes Data in Orthopedic Practices
Friday, Apr 21, 2023 2:45 PM - 3:45 PM EDT
Tiffany Morrison
Biography
Tiffany has been working in the patient reported outcomes and research in the Orthopaedic field since 2003. As director of Clinical Trials at Rothman Institute for 12 years, she was the managing director for a staff of 42 with 50+ active clinical trials. While at Rothman, Tiffany worked closely with the Quality Department to help implement the collection of validated outcomes surveys for every Orthopaedic specialty. Tiffany is also an adjunct faculty at Thomas Jefferson University’s College of Graduate Studies for the past six years.
Speaker Sessions
Leveraging Patient Satisfaction and Outcomes Data in Orthopedic Practices
Friday, Apr 21, 2023 2:45 PM - 3:45 PM EDT